Invoice details
Before you send anything, check that the invoice is the version the client received and that no credit note or partial payment changes the amount.
- invoice number
- original amount
- due date
- payment terms
- payments already received
Checklist
A practical checklist before you chase an unpaid invoice
Most overdue invoice follow-up becomes easier when the facts are tidy. Work through the essentials before changing tone or adding fees.
Overdue Invoice CalculatorVerify
Make sure the due date and amount are correct.
Document
Keep a record of each reminder and reply.
Decide
Choose the next tone based on age and relationship.
Client context
A long-term client, a new client and a corporate accounts payable team often need different wording.
- relationship type
- known payment cycle
- right contact person
- previous promises or disputes
Next action
Choose one clear next action. A reminder that asks for payment, a date and a reply at the same time can feel noisy.
- request payment
- ask for expected payment date
- offer invoice copy
- set final notice date if needed
This checklist is general information and not legal advice.